FREQUENTLY ASKED QUESTIONS

Everything you need to know about THREE., from ingredients to usage to shipping.

What is THREE.?

THREE. is a 100% natural lip protection balm made with just three ingredients: beeswax, shea butter, and coconut oil. It’s designed to protect, nourish, and restore your lips without petroleum, chemicals, or artificial additives.

Why is it called THREE.?

Because we use only three ingredients, nothing more, nothing unnecessary. Each ingredient serves a clear purpose, working together to provide simple, effective lip protection.

Is THREE. a lip balm or lip protection?

THREE. is lip protection first.

Many traditional lip balms focus on flavor or temporary shine. THREE. is designed to create a natural protective barrier that locks in moisture and supports long-term lip health.

What ingredients are in THREE.?

THREE. contains only:

• Beeswax

• Shea Butter

• Coconut Oil

That’s it.

Does THREE. contain petroleum or mineral oil?

No. THREE. is completely petroleum-free and does not contain mineral oil or synthetic fillers.

Is THREE. scented or flavored?

No. THREE. is unscented and unflavored. There are no artificial fragrances or sweeteners, just the natural, subtle aroma of the ingredients themselves.

Why do my lips feel different when I first start using THREE.?

If you’re switching from petroleum-based lip balms, your lips may go through a short adjustment period.

Petroleum can create dependency by trapping dry skin. When you stop using it, your lips may shed old, dry layers — which can feel like light peeling. This is normal and temporary.

How long does the adjustment period last?

For most people, it lasts a few days to a couple of weeks. After that, lips typically feel softer, healthier, and less dependent on constant reapplication.

How often should I apply THREE.?

Apply as needed. Many people find they need to apply it less often than traditional lip balms because it provides longer-lasting protection.

Does THREE. feel greasy or heavy?

No. THREE. goes on smooth and absorbs naturally. It provides protection without a greasy, sticky, or waxy buildup.

How much should I use?

A little goes a long way. Lightly warm the balm with your thumb and apply a small amount. Using too much isn’t necessary.

Is THREE. good for very dry or cracked lips?

Yes. THREE. is especially effective for dry, cracked, or weather-damaged lips because it seals in moisture while nourishing the skin underneath.

Is THREE. good for winter or cold weather?

Absolutely. Beeswax creates a natural barrier that helps protect lips from cold, wind, and dry air, making THREE. ideal for winter use.

Is THREE. Unisex?

Yes. THREE. is made for anyone who wants simple, natural lip protection. It’s unscented, unflavored, and designed to be universal.

Is THREE. safe for sensitive lips?

THREE. is made with gentle, natural ingredients and contains no artificial additives. However, if you have known allergies to beeswax, shea butter, or coconut oil, you should avoid use.

Is THREE. vegan?

No. THREE. contains beeswax, which is a natural animal-derived ingredient. We use it intentionally for its protective benefits.

Where is THREE. made?

THREE. is handcrafted with care in the Raleigh, North Carolina.

How long does one tin last?

With regular daily use, one tin typically lasts several weeks, depending on how often you apply it.

How should I store THREE.?

Store in a cool, dry place. Because THREE. is made with natural ingredients, extreme heat may soften the balm, this is normal and does not affect quality.

Does THREE. expire?

THREE. is made with stable natural ingredients and does not contain added preservatives. For best quality, we recommend using within 12 months of opening.

Do you ship within the United States?

Yes. We ship anywhere in the USA. Shipping times and details are available at checkout and on our Shipping & Returns page.

What if I have an issue with my order?

If you have any questions or issues with your order, please contact us through our Contact page and we’ll be happy to help.

Still have questions?

We’re always here to help.
Visit our Contact page, we’d love to hear from you!